Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Innovative Digital Scaling ("Company," "we," "us," or "our") concerning your access to and use of our website and services.

By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use our services.

2. Our Services

We provide comprehensive digital solutions including:

• Digital marketing services (SEO, PPC, content marketing, social media)
• Cybersecurity solutions
• AI integration and automation
• VoIP systems and communication solutions
• Reputation management
• Finance and payment solutions
• Web development and design

We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains accurate and up-to-date

We reserve the right to suspend or terminate your account if any information provided is inaccurate, false, or violates these Terms.

4. Acceptable Use Policy

You agree not to use our services to:

• Violate any applicable laws or regulations
• Infringe upon the intellectual property rights of others
• Transmit harmful, offensive, or inappropriate content
• Engage in fraudulent or deceptive practices
• Distribute malware, viruses, or other harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services or servers
• Harass, abuse, or harm other users
• Collect or harvest personal information without consent
• Use automated systems to access our services without permission

5. Intellectual Property Rights

5.1 Our Content

All content, features, and functionality on our website, including but not limited to text, graphics, logos, images, software, and design, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

5.2 Your Content

By submitting content to our services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content for the purpose of providing our services.

5.3 Work Product

Upon full payment for services rendered, you will own the final deliverables created specifically for you. We retain the right to use general methodologies, processes, and techniques developed during the project.

6. Payment and Billing

6.1 Fees

You agree to pay all fees associated with the services you purchase. All fees are non-refundable unless otherwise stated in writing.

6.2 Payment Methods

We accept various payment methods as indicated on our website. You authorize us to charge your chosen payment method for all fees incurred.

6.3 Late Payments

Late payments may result in suspension of services and may incur additional fees. We reserve the right to charge interest on overdue amounts at the rate of 1.5% per month or the maximum rate permitted by law.

6.4 Refunds

Refund requests must be submitted in writing within 14 days of service delivery. Refunds are evaluated on a case-by-case basis and are not guaranteed.

7. Service Level Agreement

We strive to provide reliable and high-quality services. However, we do not guarantee:

• Uninterrupted or error-free service
• Specific results or outcomes from our services
• That our services will meet all your requirements
• That defects will be corrected immediately

We will make reasonable efforts to maintain service availability and address any issues promptly.

8. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. This obligation survives the termination of services.

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Service interruptions or delays
• Errors or inaccuracies in content
• Unauthorized access to your data

Our total liability shall not exceed the amount paid by you for the services in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Innovative Digital Scaling and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Content you submit or transmit through our services

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including:

• Breach of these Terms
• Non-payment of fees
• Fraudulent or illegal activity
• At our sole discretion

Upon termination, your right to use our services will immediately cease. All provisions that should survive termination shall remain in effect.

12. Dispute Resolution

12.1 Informal Resolution

In the event of any dispute, both parties agree to first attempt to resolve the matter informally by contacting us at viralmentemarket@gmail.com

12.2 Arbitration

If informal resolution fails, any dispute shall be resolved through binding arbitration in accordance with applicable arbitration rules. The arbitration shall be conducted in English.

12.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Innovative Digital Scaling concerning your use of our services.

17. Contact Information

If you have any questions about these Terms, please contact us: